JOB OPP – Account Manager / Media Sales

17 Oct

Company name:
 Position: 976741 – Account Manager

Type of position :  Permanent
Geographic area :  Ontario, Toronto
 Job field : Sales, purchasing and customer service
Main duties :  Account Manager

Specializations :
 ·  Multimedia
·  Publicity / Marketing
·  Telecommunication / Internet
Required skills

Technical expertise
Essential – Oriented around being customer centric
Essential – Bilingual (English / French)

 General criteria
Essential – Strong understanding of Sales and Advertising Operations
Essential – Very strong interpersonal skills
Essential – College or University Graduate
Important – Strong process focus
Important – Very strong problem solving skills

Job description
Start date: ASAP
Canoe is currently looking for an Account Manager for its Toronto office.
An Account Manager, Advertising Operations has no direct reports. A person in this role has a service responsibility to the Sales Account team members assigned to them. An Account Manager in Advertising Operations is responsible for the quality of orders entered into DSM and the quality of the solutions proposed to clients.He/She is responsible for influencing their assigned Sales Team members to sell more effectively. The Account Manager will build solutions that respect this approach and be accountable when Sales are made that do not respect this approach. Reducing complexity of orders placed by Clients is also an aim of this position.This role is part of the team that delivers a large part of Canoe’s annual revenue.


General Responsibilities
1. Attend Client meetings with a Sales Team member to better understand custom er needs
2. Obtain superior knowledge of the DSM system and achieve the highest capabilities on the system
3. Ensure that all inventory issues are clarified and solved so that the campaign can be entered as agreed with the client reserve inventory where appropriate before a Client meeting
4. Gather with the Sales Team member all of the information required to ensure an order can be successfully entered into DSM confirm and validate this information and that the campaign is running with the correct priority
5. Create complex orders for the Sales team respecting rules surrounding complexity, targeting, product management
6. Consult Product Managers when necessary and drive additional product creation be responsible for the creation of a request to implement any agreed changes
7. Help Sales Team members build proposals
8. Help build the business rules for our products
9. Create new advertisers in CRM when required and in a timely manner
10 . Add and update products and mappings, when necessary, in CRM as needed to ensure the system stays current and accurate
11. Build proposals that take a ‘simple’ approach to satisfying the customers requirements
12. Manage documentation in Sharepoint to ensure an up-to-date accurate base of knowledge
We thank all applicants for their interest, but only those selected for an interview will be contacted. No phone or agency calls, please.

Deadline for Applications: ASAP

Company Description

A subsidiary of Quebecor Media, is a leading local and national interactive media provider of news, entertainment and services, helping to inform and connect Canadians. The Canoe Network attracts over 8.8 million monthly visitors and includes, top information verticals like Cnews, Slam!, Jam! and Lifewise, as well as the Sun Media newspaper sites. also offers online services in the fields of employment and continuing education (, housing (, automobiles (, personals (, social networks (, classified ads ( and advertising solutions (
Apply for this position
Interested and qualified Canoe Toronto employees are invited to apply within the next 5 days using the Internal Job Posting Application available on the intranet. Submit the application to, with a copy to Darlene Robinson, your Toronto HR Coordinator.

Note also that, as part of the Employee Referral Bonus Program, Canoe Toronto employees may refer external candidates whom you believe to be interested and qualified. When referring candidates as part of this program, the Canoe employee obtains the candidate’s permission, collects the resume from the candidate, and submits both the form and the resume to Genevieve Pansieri, Recruiter, HR-Montreal, with a copy to Darlene Robinson, HR Coordinator. Please refer to both the Employee Referral Bonus Program and Candidate Registration Form available on the intranet for further details.


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